Incident Start Time: 2024-04-23 22:00 UTC Incident End Time: 2024-04-24 06:00 UTC
Posted Apr 24, 2024 - 07:03 UTC
Update
We are continuing to observe a degradation for dashboard.sinch.com. Our engineers are working to restore functionality as soon as possible.
Posted Apr 24, 2024 - 05:46 UTC
Update
We are continuing to observe a degradation for dashboard.sinch.com. Our engineers are working to restore functionality as soon as possible.
Posted Apr 24, 2024 - 04:07 UTC
Investigating
Dear Client,
We are writing to inform you that we are experiencing a service degradation with a subset of functionalities on Dashboard.sinch.com, such as US Short Code Campaign and Billing.
Our engineers are working to restore service as soon as possible.
We apologize for any inconvenience this may cause you and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Apr 23, 2024 - 23:19 UTC
This incident affected: Customer Portal (SMS Administration, Analytics, US Campaigns).